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Frequently Asked Questions

We get a lot of questions over the years. Here are a few questions, and answers, that you might find useful.

Is Your Pool Water Making Your Family Sick?

(The Truth About Cyanuric Acid Build-Up)

What is “Over Stabilization”?

Over stabilization is the build-up of cyanuric acid, also called chlorine conditioner, pool conditioner, or stabilizer.

Low levels of pool conditioner are useful to protect chlorine from sunlight degradation, but too much conditioner makes the chlorine in your pool less effective, which prevents it from killing germs, bacteria, and algae.

Since a clean pool is a healthy pool, this leads to less than ideal conditions.

Make sure to work with a professional CPO® who knows how to prevent cyanuric acid build-up by keeping your pool within the recommended levels.

Why would I want a saltwater pool?

Saltwater pools are one of the most misunderstood concepts in the pool industry. Although there are some benefits to a saltwater system, it’s important to know the truth about the two most popular saltwater pool misconceptions.

  • A saltwater pool is not chemical or chlorine-free.

Salt water is not capable of sanitizing a pool without electrolysis, a process by which salt water is forced over a metal cell charged with an electrical current. When this happens, chlorine is created. In fact, a saltwater pool is sometimes called a ‘chlorine generator’.

  • Saltwater pools don’t require less money to maintain.

In some cases the lifetime equipment cost is a little less, but in most cases you’ll pay around the same amount for maintaining a saltwater pool. All pools must be serviced, and even with a chlorine generator, salt water must still be properly balanced.

Benefits to saltwater pools

  • One of the benefits of electrolysis is that you typically don’t have to purchase and transport chlorine.
  • Saltwater pools are considered to be more eco-friendly because they require fewer chemicals, however, they are not chemical-free.
  • Much like a water softener in a home, salt softens the water in the pool, which is considered better for your skin, hair, and swimwear.

What’s the best pool for you?

To learn more about saltwater pools, or any other type of swimming pool system, call the experts at Best Pro Pool Service for a consultation. We’ll help you determine the right pool to fit your needs and budget.

What are some of the common misunderstandings about pools?

#1 – A Strong Chemical Smell Means the Pool is Clean

A pool that has been properly disinfected should not have a strong chemical odor. The heavy chemical smell experienced near some pools is caused by chloramines — a combination of chlorine and ammonia. Chloramines form when chlorine reacts with organic substances in the pool.

#2 – If the Water Looks Clean, the Pool is Clean

A dirty pool isn’t just caused by dirt, leaves, and other debris that enter your pool – an equally big concern are the microorganisms that can live and thrive in improperly balanced water. Work with a CPO® to ensure proper cleaning and maintenance of your pool, and the prevention of RWIs (Recreational Water Illnesses).

#3 – I Don’t Need to Shower Before Swimming

It’s best to be clean before you jump in your pool. Although chlorine is a disinfectant, it reacts with products like shampoo, sunblock, and perfume. This results in the creation of chloramines, which can lead to less than ideal pool conditions.

#4 – Mineral Systems Are A Good Alternative to Chemical Sanitizers

Mineral systems are not nearly as effective as chlorine or other chemicals for disinfecting your pool. Furthermore, mineral systems typically contain silver and copper, which can cause staining and green hair! Best Pro Pool Service can work with you to maintain the health of your pool system, your family, and the environment. Call us for a consultation!

#5 – You Must Wait 1 Hour After Eating to Swim

We’ve all heard this one before, but it’s an old wives’ tale spread by parents worried that children who swim too soon after eating will get stomach cramps, not be able to swim, and drown. However, if you do go swimming after a meal, it’s best to take it easy so you don’t experience any digestive discomfort.

Do-It-Yourself or Hire a Pro?

Wondering whether to “DIY” or hire a professional to take care of your pool?

Here are a few things to consider before you make your decision:

Do you have the time & skills needed to take care of your pool?

Servicing a pool requires weekly attention, the proper equipment, and the ability to safely mix the chemicals needed to maintain your pool.

A proper pool cleaning takes dedicate time every week. In addition, you’ll need to buy the tools needed to do the job and the space to store them. You’ll also need to buy and store the chemicals, and have complete confidence in your ability to mix them properly so you don’t damage your pool – or worse yet – the people who use it!

Ask yourself if can you dedicate time each week for cleaning as well as visiting the pool supply store. If so, do you feel comfortable handling acid and liquid chlorine, maintaining your pool equipment, and purchasing and handling the tools required.

Do you know how to properly maintain and service your pool equipment, including filters, pumps, heaters and lights?

Your pool is a big investment in your quality of life and the value of your home. Hiring a professional may cost a little more upfront, but an improperly maintained pool will cost you a lot more in the long run.

What is a Cholorine Wash?

The chlorine wash is great for pools with any kind of algae problem and is highly recommended for all green pools. First, we drain the entire pool using a small, quiet electric pump. The pump typically runs overnight so we can begin the cleaning the following day. During cleaning, we pour several gallons of undiluted liquid chlorine onto the pool surface and scrub the entire pool to disinfect it and kill all contaminants, including hidden algae spores.

Note: that since draining a plaster pool can only be done during certain temperatures, extreme hot weather may prevent this process during summer months.

What Is A CPO®?

A CPO® is a Certified Pool/Spa Operator®, someone who has been professionally trained to care for pools and spas by The National Swimming Pool Foundation®. The NSPF® CPO® Certification program requires coursework, hands-on training, and familiarity with local and state codes.

Working with a CPO® gives you the peace of mind that your pool and health are being cared for by a dedicated professional who has earned the world’s leading pool and spa training credential.

A CPO® knows how to protect your pool and save you money by:

  • Not charging you for unnecessary chemicals
  • Preventing frequent repairs and pool resurfacing
  • Pool repair and new pool equipment
  • Protecting your family from RWIs (Recreational Water Illnesses)

Save yourself time and money, and invest in the long term health of your pool and family by working with a CPO®.